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Restaurant Assistant Manager

Relais & Châteaux · Lexington, MA

  • Development Of Beverage Program including the Purchasing and Inventory.
  • Training for all Front of the House employees
  • Daily reconciliation and balance of all dining revenue as directed by Company policies.
  • Development and oversight of all dining room employees
  • Hiring, interviewing, coaching, planning, rewarding and disciplining staff within the department
  • Set and maintain the standard for positive communications with staff.
  • Weekly scheduling for all front of house operations within the department
  • Daily monitoring of staffing levels to insure proper service standards and adherence to labor costs
  • Daily reconciliation of actual revenues and payroll to budget and forecast
  • Daily reviewing and coding of invoices
  • Yearly budget planning, evaluation and reforecast.
  • Ensure the cleanliness of all Food and Beverage Dining Areas
  • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Develops strategies to increase average meal checks
  • Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results, identifying and tracking changing demands.
  • Maintains patron satisfaction by monitoring, evaluating, auditing food, beverage and service offerings.
  • Minimum 3-5 years of management experience in restaurants or hotel food and beverage
  • Strong knowledge of restaurant operations, food, and beverage management
  • Passion for exceptional guest service and attention to detail
  • Excellent leadership, communication, and organizational skills
  • Ability to thrive in a fast-paced environment
  • Knowledge of local food and beverage trends and a commitment to sustainability
  • Experience with budgeting, financial analysis, and inventory management
  • Flexible schedule, including weekends and holidays
  • Work/life balance is a core value in our hotel. We make sure all team members and leaders have time to enjoy life outside of work.
  • Salary starting at $60,000
  • Medical, vision and dental insurance
  • 401K
  • Discounts at other Relais and Chateaux properties around the world

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