Dutch-Speaking Inbound Customer Service Agent (m/f/d) – 100% Remote

Speaking dutch (netherlands) and english isn´t a big deal for you? We are currently seeking for a Customer Support (m/f/d) dutch in full remote. Take the time to apply for this job and join our Avedo contact center.

Your Benefits

100% remote – work from wherever you're most productive

pay-per-ticket model – your earnings scale with your output

fully remote training (5 days) before you go live

personal onboarding and support from day one

part of a growing international freelancer network

long-term collaboration with real development opportunities

What you’ll do

You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail:

Inbound calls and written customer communication (email/chat) in Dutch

order management, returns processing, and general customer inquiries

providing product information and shopping advice

accurate documentation of each case in the CRM system

close collaboration with your team and Team Lead

Requirements

What you bring

first experience in customer service – ideally in an e-commerce, fashion, or contact center environment

native-level Dutch (written and spoken) – this is a must

good English skills for internal communication and training

strong communication skills and genuine enthusiasm for customer contact

self-motivation and discipline for independent remote work

stable internet connection and a quiet workspace

comfortable working with CRM tools and digital systems

ideally previous experience in a call center environment

Key details

Collaboration on a freelance basis (not an employment contract)

Have we piqued your interest? Then we should definitely get to know each other. With over 40 contact centers in Germany and around the world, we’re a strong partner for our customers. To make that happen, teamwork is our top priority. Together, we ensure that we’re not only successful but also create better customer experiences.

So, what are you waiting for? Apply now for Customer Support (m/f/d) dutch at Avedo. We look forward to meeting you!

All names are directed at all genders.

Originally posted on Himalayas