Front Office Representative

Job Summary

We are seeking a professional and personable Front Office Representative to welcome customers and visitors, respond to inquiries, and support daily front office activities. This position is ideal for someone who enjoys interacting with people while maintaining an organized, professional, and welcoming environment.

Responsibilities

• Serve as a primary point of contact for front office inquiries.
• Provide information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a clean, organized, and professional front office area.
• Assist with scheduling and coordinating routine office activities.
• Receive and organize mail, deliveries, and general correspondence.
• Maintain accurate visitor and customer information.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Help ensure customers and visitors receive a positive experience.
• Assist with organizing office materials and supplies.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on office and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching
• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front office, receptionist, administrative, customer service, retail, or hospitality experience is a plus but not required.
• Competitive salary of $54,000 – $59,000 per year
• Professional growth and advancement opportunities
• Opportunities to develop valuable business and communication skills
• Supportive and collaborative work environment
• Career development opportunities
• Performance-focused workplace
• Opportunity to contribute directly to the growth of the organization
• Continuous learning and professional development
• Exposure to business development, client relations, and strategic growth initiatives